The Costumer is Always Right (?) y/n(?)

“The Costumer is Always Right?”

Have you ever heard that kind of statement? And do you agree of that?

Sometimes we just don’t like or feeling annoyed with some shopkeeper who act like they’re not giving us their best service. It shouldn’t be like that.. they must be kind with every costumers.

Why? Let’s discuss this topic.

Where do you usually do shopping? Mall? Boutique? Factory Outlet? or market?

Do you find some differences when you do shopping at those each place?

I do feel some differences between of those place.

The shopkeeper at the different places will do the different service too. For example, when we shopping at the mall or boutique they will be very kind with us. Why? I also still didn’t get the reason. I just thought that they still don’t know how to be a good shopkeeper. Even if we just shop at the market we can get their best service. It’s not about the place.

Smile? Is that important? Of course, they should show their sincere smile. What’s for? To show the costumer that they’re happy with our coming. If they show their flat expression belive or not the costumer will leave that place as soon as possible, yap they feel uncomfortable.

Listening to the costumers? Mmm hmmm.. sometimes the costumer’s just being too much telling what they want. But it’s still important to listen what they want, besides the talkative costumers.

Its all above telling us that we(costumers) really need your best service, but there’s still more important thing. What is that?

It’s about delighting us not just serving us. How? Just show your best way to make us comfortable when we shop in your place. Believe me.. you will get many costumers if you keep your best service in every side.

D.A.R.