Main Tourism Companies

Hi Guys.. for you who wanna go around Indonesia here are two Main Tourism Companies in Indonesia that you could choose :

     http://www.balicahaya.com/

About them :

PT. Balicahaya are tourist services on the island paradise of Bali and Lombok, with quality Balinese Companies to showcase all Bali has to offer for a memorable holiday experience. They have successfully helped thousands of customers around the world enjoy a variety of activities and tours in Bali and Lombok Gilis. Our websites serve as online holiday bookings Bali

They already growth together for this 19 years with all of your support from small company till today with our own products, like; Buses, Minivan, Car, Speedboats and  Restaurants. 

They take care of the ordering process for you, from beginning to end, make sure when you arrive at your holiday to Bali are impressive. Companies in Bali displayed on our website have been specially selected for their high level of professional service and excellent safety record.

Their team at Balicahaya have met with each company to ensure they achieve the high standards expected by tourists Customer service is a number one priority for their company to make sure all the features they will go above and beyond to make your holiday in Balicahaya special.They know the importance of planning a stress-free, successful holiday. Their customers just their focus and they pride themselves on their attention to detail while providing services and information. Their team is very knowledgeable and competant staff, aiming to make your holiday experience a memory you will never forget.

For further information :
PT. BaliCahaya Tour and Travel
Jl. Suwung Batan Kendal No. 8C Denpasar 80223, Bali - Indonesia
Tel: 62 361 7298 18 (International), 0361 729 818 (Local)
Fax: 62361729828 Email: Info@balicahaya.com
Blog: www.balicahaya.weebly.com
Website : www.balicahaya.com

2.       http://www.twofishdivers.com/about-two-fish-divers/

Two Fish Divers is owned and run by Tina and Nigel, an English couple who are BSAC & PADI instructors. They have been living and diving in the area since 1999, and they have a very particular philosophy that makes Two Fish Divers very different from any other dive center in the area, and perhaps elsewhere in the world. The Two Fish philosophy is based on the principle of creating the diving holiday and resort that they and their friends would want to go on.

Both Tina & Nigel took up diving 20 years ago in the UK as a hobby, and they were on a round-the-world trip when they first visited Bunaken Island in 1998. They loved the diving so much that they decided to give up their 9-to-5 jobs in London and stay in Bunaken to open up their own dive centre. Two Fish Divers started operations on Bunaken Island with one dive guide and one dive boat. Over the last 12 years it has been built up steadily so that Two Fish Divers now consists of three PADI 5 Star resorts with five or six dive-guides and three dive-boats at each resort. Why did they decide to stay and make a life on a tropical island? They just love the diving!

           Tey said :

We are one of a select few dive resorts in Indonesia that have been awarded the status of 5 Star Dive operation and 5 Star Instructor Development Dive operation by PADI

These are steps up from being just a PADI Resort, but what does this really mean? In order to receive 5 Star status a dive centre needs to have the following in place:

• An above average safety record for diving
• Compressors regularly tested for air quality
• Oxygen and first aid on board every dive boat
• Staff from the local community – we think that we should employ local people, and at least 75% of our staff is taken from the local community at each of our locations
• Conservation involvement – we are active members of the conservation society, North Sulawesi Watersports Association (NSWA), through which we help organise initiatives on reef conservation. Other activities include helping Aquatic Alliance with their manta research in Lembongan, and regular beach & marine debris cleanups at all our dive centers. Our conservation work was recently recognized by Project Aware when they made us a feature member on their website in Nov 2012. Check out our profile on Project Aware’s website: My Ocean, as well as other conservation initiatives we run by visiting our Conservation page.
• Community involvement – we regularly make donations to the local villages for community projects in all the areas that we operate. We are also committed to training at least 2 new dive guides every year, and to developing our dive guides as PADI Divemasters
• Commitment to dive courses – we are committed to conducting at least 100 dive courses and have 2 European instructors at each resort, and we have also just hired 2 Indonesian instructors at our Bunaken operation

The Costumer is Always Right (?) y/n(?)

“The Costumer is Always Right?”

Have you ever heard that kind of statement? And do you agree of that?

Sometimes we just don’t like or feeling annoyed with some shopkeeper who act like they’re not giving us their best service. It shouldn’t be like that.. they must be kind with every costumers.

Why? Let’s discuss this topic.

Where do you usually do shopping? Mall? Boutique? Factory Outlet? or market?

Do you find some differences when you do shopping at those each place?

I do feel some differences between of those place.

The shopkeeper at the different places will do the different service too. For example, when we shopping at the mall or boutique they will be very kind with us. Why? I also still didn’t get the reason. I just thought that they still don’t know how to be a good shopkeeper. Even if we just shop at the market we can get their best service. It’s not about the place.

Smile? Is that important? Of course, they should show their sincere smile. What’s for? To show the costumer that they’re happy with our coming. If they show their flat expression belive or not the costumer will leave that place as soon as possible, yap they feel uncomfortable.

Listening to the costumers? Mmm hmmm.. sometimes the costumer’s just being too much telling what they want. But it’s still important to listen what they want, besides the talkative costumers.

Its all above telling us that we(costumers) really need your best service, but there’s still more important thing. What is that?

It’s about delighting us not just serving us. How? Just show your best way to make us comfortable when we shop in your place. Believe me.. you will get many costumers if you keep your best service in every side.

D.A.R.